Outsourcing Advisory - Jun 8, 2017
Lloyds Bank signs signed one of the largest cloud transformation deals within the financial sector with Big Blue IBM
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Outsourcing Advisory - Nov 17, 2017
Worries in India and Philippines as AI could take out jobs in the call center market
AI could take out international outsourcing next
Artificial intelligence's translation capabilities jeopardize the Philippines' largest selling point in outsourcing — use of the English language.
Outsourcing Advisory - Nov 3, 2017
Good read and goes on to emphasize the importance of partnership and empathy right from the get go between the buyer and the service provider
Five Scary Outsourcing Practices
Traditional negotiation tactics all too often include hiding authentic intentions behind a mask and using scare tactics to help tilt the playing field to their advantage.
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