RPA, Cognitive Automation, AI and even the impact of Trump administration - much to be excited about for the new year in the Outsourcing Industry
AI could take out international outsourcing next
Artificial intelligence's translation capabilities jeopardize the Philippines' largest selling point in outsourcing — use of the English language.
Five Scary Outsourcing Practices
Traditional negotiation tactics all too often include hiding authentic intentions behind a mask and using scare tactics to help tilt the playing field to their advantage.